The Professional Maintenance Agreement (PMA) is a basic support package, offering basic product knowledge. It provides all the benefits of the SUP.
Product Description: LANDesk Professional Maintenance Agreement - technical support - for LANDesk Management Suite for ThinkVantage Technologies - 1 year | Service & Support: Technical support | Service Included: Phone consulting | Full Contract Period: 1 year | Service Availability: 12 hours a day / 5 days a week | Software Title: LANDesk Management Suite for ThinkVantage Technologies